At Life and Health, we aim to provide a smooth, transparent, and reliable shipping experience for all our customers. Please review our Shipping Policy below for details on order processing, delivery timelines, and related information.
1. Order Processing Time
Orders are typically processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is dispatched, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods & Delivery Timelines (India)
We currently ship within India only.
Standard Shipping: 3–7 business days
Express Shipping: 1–2 business days (available in select cities; additional charges apply)
Cash on Delivery (COD): Available on eligible orders
Delivery timelines may vary depending on your location and courier partner serviceability.
3. Shipping Charges
Free Shipping: On orders above ₹599
Flat Rate Shipping: ₹40 for orders below ₹300
Express Shipping: Charges calculated at checkout based on location
All applicable shipping charges will be clearly displayed during checkout before payment.
4. Shipping Partners
To ensure safe and timely delivery, we work with trusted logistics partners, including:
Delhivery
Blue Dart
India Post
Courier partners may vary based on delivery location and availability.
5. Order Tracking
Once your order has been shipped, a tracking link will be shared via email or SMS.
You can use this link to monitor the real-time status of your delivery.
6. International Shipping
Currently, we do not offer international shipping. Orders can only be delivered to addresses within India.
7. Delays & Exceptions
While we strive to meet delivery timelines, delays may occasionally occur due to:
Remote or hard-to-reach locations
Weather conditions
High order volumes during festivals, promotions, or sales
Unforeseen courier or operational issues
We appreciate your patience and recommend tracking your order regularly for updates.
8. Returns, Damages & Refunds
If you receive a damaged, defective, or incorrect item, please refer to our Returns & Refund Policy for detailed instructions and eligibility criteria.